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Sunshiny/Shangxian has applied ISO9001 certificate


Effectiveness

Are the quality principles in ISO 9001 of value?The debate on the effectiveness of ISO 9000 commonly centers on the following questions:

  1. Does it help to implement an ISO 9001-compliant quality management system?
  2. Does it help to obtain ISO 9001 certification?

Effectiveness of the ISO system being implemented depends on a number of factors, the most significant of which are:

  1. Commitment of senior management to monitor, control, and improve quality. Organizations that implement an ISO system without this desire and commitment often take the cheapest road to get a certificate on the wall and ignore problem areas uncovered in the audits.
  2. How well the ISO system integrates into current business practices. Many organizations that implement ISO try to make their system fit into a cookie-cutter quality manual instead of creating a manual that documents existing practices and only adds new processes to meet the ISO standard when necessary.
  3. How well the ISO system focuses on improving the customer experience. The broadest definition of quality is "Whatever the customer perceives good quality to be." This means that a company doesn't necessarily have to make a product that never fails; some customers will have a higher tolerance for product failures if they always receive shipments on-time or have a positive experience in some other dimension of customer service. An ISO system should take into account all areas of the customer experience and the industry expectations, and seek to improve them on a continual basis. This means taking into account all processes that deal with the three stakeholders (customers, suppliers, and organization); only then will a company be able to sustain improvements in the customer's experience.
  4. How well the auditor finds and communicates areas of improvement. While ISO auditors may not provide consulting to the clients they audit, there is the potential for auditors to point out areas of improvement. Many auditors simply rely on submitting reports that indicate compliance or non-compliance with the appropriate section of the standard; however, to most executives, this is like speaking a foreign language. Auditors that can clearly identify and communicate areas of improvement in language and terms executive management understands facilitate action on improvement initiatives by the companies they audit. When management doesn't understand why they were non-compliant and the business implications associated with non-compliance, they simply ignore the reports and focus on what they do understand.

Advantages

It is widely acknowledged that proper quality management improves business, often having a positive effect on investment, market share, sales growth, sales margins, competitive advantage, and avoidance of litigation.The quality principles in ISO 9000:2000 are also sound, according to Wade and Barnes, who says that "ISO 9000 guidelines provide a comprehensive model for quality management systems that can make any company competitive".Sroufe and Curkovic, (2008) found benefits ranging from registration required to remain part of a supply base, better documentation, to cost benefits, and improved involvement and communication with management. Implementing ISO often gives the following advantages:

  1. Creates a more efficient, effective operation
  2. Increases customer satisfaction and retention
  3. Reduces audits
  4. Enhances marketing
  5. Improves employee motivation, awareness, and morale
  6. Promotes international trade
  7. Increases profit
  8. Reduces waste and increases productivity
  9. Common tool for standardization
  10. Enables to meet the requirements of an internationally uniform quality system.
  11. Motivates the employees and develops pride in them for achieving excellence.

CONTACT US

Contact: Mr.Herman Liu

Phone: 0086 18802603655

Tel: 0086 769 87005152

Email: sales@sunshinyled.com

Add: KaiDa Industrial Park A8, QiaoChang Road, Qiaotou Town, Dongguan, Guangdong, China

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